Refund and dispute policy

Updated at 2024-12-15

Definitions and key terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:

Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to ROCKETSY LLC, that is responsible for your information under this Return & Refund Policy.
Customer: refers to the company, organization or person that signs up to use the ROCKETSY LLC Service to manage the relationships with your consumers or service users.
Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit ROCKETSY LLC and use the services.
Service: refers to the service provided by ROCKETSY LLC as described in the relative terms (if available) and on this platform.
Website: site, which can be accessed via this URL: https://www.rocketsy.net/
You: a person or entity that is registered with ROCKETSY LLC to use the Services.

Scope of Service

The Etsy consulting services we offer are in the category of customized services that require professional knowledge and experience.

Return and Refund Policy

Since our consulting services are intellectual services that are tailor-made and offered to our clients, there are no refunds or returns for purchased services.

Our Service Commitment

Providing our services at professional standards,
To produce customized solutions for our customers' needs,
We are committed to sharing all details with our customers prior to service purchase.

Exceptional Circumstances

In the event that our company cannot provide the services promised by our company due to reasons arising from us, the price paid will be refunded within 3 business days at the latest in order to prevent the victimization of our customers.

Your Consent

By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.

Changes To Our Return & Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.

Contact Us

If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.

Via Email: [email protected]
Via Phone Number: +1 (302) 918 23 37
Via this Link: https://www.rocketsy.net/
Via this Address: 8 The Green Ste 15103 Dover DE 19901